What you pay for, plainly said.

Last updated: 14 October 2026

This is a courtesy translation. Only the French version is legally binding.

Who sells, who builds

TyKaoz™ is published by Haruni SAS, a French simplified joint-stock company registered with the Rennes Trade and Companies Register under SIREN 482 371 564, with its registered office at 18 Rue Noël Blayau, 35000 Rennes, France. Legal representative: Sébastien Burel, president.

The sale itself is concluded with Paddle.com Market Ltd, acting as the authorised reseller and Merchant of Record: Paddle takes the payment, determines, collects and remits the tax applicable in your country, and issues the invoice. Paddle's name, not Haruni's, therefore appears on your bank statement and on your invoice.

This changes nothing about whom you talk to: for any question about the product, the subscription or a refund, write to us directly at demat@tykaoz.bzh.

The product

TyKaoz is a native macOS app for talking with language models and keeping a private document wiki: you import your own files into a local wiki, and the app draws its answers from it, citing its sources.

The app is free. Everything that runs on your Mac — local models (Apple Intelligence, MLX, Ollama), the wiki, connectors, your own API keys with third-party providers — can be used with no account, no payment and no time limit. Your conversations, documents and indexes stay on your Mac. Third-party providers' terms and prices bind you to them directly.

The TyKaoz cloud is paid for, by subscription. It gives access, from the app, to language models hosted in Europe: in France (Scaleway), Germany (AWS European Sovereign Cloud) and Switzerland (Infomaniak). Your requests are processed there without being kept; only the counts of tokens used are, to bill them in credits.

Requirements: a Mac with Apple Silicon running macOS 26 or later. The app is not distributed for Intel Macs.

The offers

• Free — free of charge: the app and everything that runs on your Mac.
• Plus — €19 a month or €199 a year, tax included: the Free version, and the TyKaoz cloud with 1,000 credits a month.
• Pro — €99 a month or €999 a year, tax included: the Plus offer with 2,500 credits a month, and the TyKaoz server on your Mac, for one user.

Other offers, for teams, will come; their terms will be published when they do.

Using the app

Haruni grants you a free, personal and non-exclusive licence to use the app, for personal or professional purposes, including paid work.

You may not:

• redistribute the app, modified or not;
• sell or rent it;
• sell, lend or share your subscription key;
• circumvent or disable its licensing or metering mechanisms.

To recognise your Macs, the app generates a random identifier the first time a key is activated. It is never a hardware serial number: see the privacy policy. TyKaoz's source code remains the property of Haruni SAS.

The Plus and Pro subscriptions

Subscribing. You subscribe on tykaoz.bzh or from the app. A key is sent to you by email; pasted into the app (Settings → Licence), it opens the TyKaoz cloud on up to 3 Macs you own or control.

The TyKaoz server (Pro). The Pro subscription opens the TyKaoz server in the app (TyKaoz 1.7.0 or later): one of your Macs answers the other TyKaoz devices you pair with it, on your local network, with its models and its wiki; your data stays on that Mac. The server is for one user, you. Its right is renewed every day when that Mac goes online; without renewal for seven days, the server keeps answering but no longer writes to the wiki, erasing nothing, and resumes as soon as it reconnects. Access to the server from outside your local network is not provided: you may arrange it yourself (private network, tunnel), at your own responsibility. The quality of the answers depends on the models and the machine you choose.

Term and renewal. The subscription runs for a month or a year, as chosen, and renews automatically for the same term, at the price then in force, until cancelled. For a yearly subscription, a reminder is emailed between three months and one month before each renewal, with its date, its amount and how to cancel (article L215-1 of the French consumer code).

Cancelling. You can cancel at any time, from the app (Settings → Licence → Manage subscription) or by writing to us. Cancellation takes effect at the end of the current, already paid term: the cloud stays open until then. No pro-rata refund is made for the term under way, except under the right of withdrawal.

Failed payment. If a renewal cannot be collected, Paddle retries. The cloud stays open for 5 days; after that it is suspended until payment goes through. The app and your local data are never affected.

Price changes. A price change is announced by email at least 30 days before it applies to your next renewal; you may cancel before then at no cost.

Credits

What a credit is. The credit is the TyKaoz cloud's unit of consumption. Each request uses some, depending on the model chosen and the amount of text processed: one credit stands for the same computing cost whatever the model, so a large model uses more than an economy one for the same question. The app shows, for each model, an order of magnitude per question, and your balance.

Monthly credits. The Plus subscription grants 1,000 credits a month, the Pro subscription 2,500; a yearly subscription's are granted month by month. Monthly credits do not roll over: whatever is left at the end of the month is gone at renewal. A request under way may overrun the balance; the overrun is then taken from the next month's credits.

Top-ups. You can buy extra credits from the app (500 credits for €10, 1,000 for €20, tax included). They do not expire and are used after the month's credits. They can only be used with an active subscription: after cancelling, they stay on your account and can be used again if you resubscribe.

What credits are not. Credits have no monetary value: they are neither refundable (except as set out under "Withdrawal and refunds"), nor convertible, nor transferable.

Changes. The number of credits a model uses follows what its provider charges us; it may change, or a model be withdrawn, if that cost changes. Each model's cost is always shown in the app before use. The number of credits granted each month does not change without the notice that applies to a price change.

Price and payment

Prices include tax and are shown in your country's currency where supported; tax is determined, collected and remitted by Paddle according to where you live. The subscription is charged at the start of each term, using the payment method on file with Paddle, which you change from the subscription management page.

Delivery

Delivery is digital and immediate: the key is emailed as soon as payment is confirmed, and the cloud opens as soon as it is activated in the app. The app is downloaded from tykaoz.bzh as a disk image signed and notarised by Apple.

If the key has not reached you within the hour, check your spam folder, then write to demat@tykaoz.bzh: we will send it again.

Withdrawal and refunds

The cloud opens as soon as you pay. At checkout, a checkbox asks you to confirm that you want this immediate access and that you therefore waive the 14-day statutory withdrawal period. Paddle keeps a record of this consent.

Our commitment, beyond the law: within 14 days of the first payment of your subscription, on request and without giving a reason, we refund that payment in proportion to the month's credits you have not used. The subscription then ends, with its remaining credits. An untouched top-up is refundable in the same way within 14 days of its purchase. Later renewals are not refundable; cancelling prevents the next one.

If that checkbox was not shown to you at checkout, your right of withdrawal applies in full: within 14 days of the first payment, you are refunded in full, without giving a reason. The practical details are in the refund policy.

Licences bought up to 7 October 2026

One-time licences bought up to and including 7 October 2026 remain governed by the terms in force when they were bought: the perpetual licence and its update window are kept. The app now being free, their holders lose nothing; the TyKaoz cloud that came with them stays open on the terms of their purchase.

Warranties and liability

TyKaoz benefits from the statutory warranties of conformity and against hidden defects under French law, which nothing here sets aside. Beyond them, the software is provided as is.

The TyKaoz cloud is provided on a best-effort basis, with no availability commitment: a model may be unavailable, replaced or withdrawn. A prolonged outage on our side entitles you, on request, to compensating credits.

On the quality of answers: TyKaoz is a tool for talking with language models. These models produce plausible text, sometimes wrong. The answers shown commit neither their accuracy nor our liability — including when they cite your own documents. Check what matters.

Our liability, except for bodily injury and gross negligence or wilful misconduct, is limited to the amounts you paid us over the last twelve months.

We are not responsible for third-party services you connect the app to (model providers, servers you host), for their availability, or for what they do with the data you send them.

Personal data

How we handle your data is set out in the privacy policy. In short: your conversations and documents never leave your Mac, and the only data we hold is what is needed for your key, your subscription and the count of your credits.

Governing law and disputes

These terms are governed by French law. The sales relationship between you and Paddle.com Market Ltd is additionally governed by Paddle's own terms.

If something goes wrong, write to us first: most disagreements are settled in a single exchange, and it is by far the quickest route.

If your complaint concerns payment, invoicing or a refund, it falls to Paddle.com Market Ltd as Merchant of Record. Their support is reachable from the bottom of your invoice, and we are happy to help you through it.

Your statutory consumer rights, including the right to bring proceedings before the courts where you live, remain untouched.

Contact us